Shipping & Returns

Shipping to Canada

We ship DDP, meaning shipping costs, duties and taxes are paid upfront at checkout. International orders generally arrive 7-14 business days after they’ve shipped. A tracking number with an estimated delivery date will be provided after checkout, and email delivery status updates are also available.

Security

We use Secure Sockets Layer technology to protect all your sensitive ordering information (credit card number, phone numbers, etc.). All information is transferred in encrypted format.

Gifts 

We'll include a special Earth Mama gift card with your personal message — simply write your message in the order note box in the shopping cart.

If you finish processing your order and realize you forgot the gift card, email here and if we haven't shipped it yet, we'll be very happy to fix it for you!

For gift orders we enclose only a packing list, without pricing information. If the billing address is different than the shipping address, we will assume your order is a gift, just in case.

Our Return/Exchange Policy

We pack our orders with love, nestling our happy-for-you-thoughts in with the recyclable packing materials. If something is wrong with your order, we want to know. And yes, we do understand that not every product is right for every mama. To get in touch, click here and we will be happy to help! Please include your name or the name of the recipient, the order number and date of purchase (both can be found on the Sales Receipt/Packing List enclosed in the box).

Other Questions For Mama?